Dear Plug Chain fans,
It has come to our attention that many users are experiencing some problems with their Cosmo wallet not being able to display their assets after the hard fork upgrade from PRC10 to PRC20 wallet.
It is crucial that we resolve this issue ASAP. Our technical team is looking into this as we speak. We are doing some testing on our end and the issue should be resolved soon.
Please be rest assured and do not panic if you do not see your assets in your Cosmo wallet. There is no way that your assets will disappear just like that because everything is recorded on chain.
We have informed the technical team and allocated more manpower in resolving your queries sent to the technical support email.
If you are facing problems with Cosmo Wallet,
Please drop us an official email at techsupport@plugchain.info with the following:
Subject: <Insert Issue Faced>
1. COSMO Wallet Address
2. Transaction ID (if any)
3. Description of the problem
4. Screenshots / Videos supporting your claim
We apologise for the inconvenience caused.
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